Afternoon Tea Meeting 26 April 2017
Whilst the delegates enjoyed a delicious afternoon tea, Megan McIntyre*, the Foxhills Collection’s Group
Marketing Director, gave a concise overview on using social media to grow your business and how to deal
with any negative publicity which might arise. She suggested that, as social media provides instant
communication, it is important to prepare a strategy for handling negative reviews or comments. A senior
employee should write a response, having investigated the complaint and gained a clear understanding of the
situation. She said that it is sometimes better to take some conversations offline to best resolve them.
Reviews on websites such as TripAdvisor should be viewed in perspective, as sometimes there is one poor
review amongst many very positive reviews.
Our thanks to Foxhills Club and Resort, who sponsored, hosted and presented this event in their charming
Manor House Orangery, in Ottershaw.
* Since this event Megan has moved to pastures new, we wish her every success
Lovely Venue and brilliant presentation by Megan
Very interesting talk
Excellent all round and relevant to my business
Sponsored by Foxhills
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